Refund policy
ALWAYS FREE RETURNS
We are committed to offering our clients the best shopping experience.
Shop with confidence — you have up to 14 days to return your items, completely free of charge!
Conditions
If you're not entirely satisfied with your purchase for any reason, we're here to help.
Return Policy
Returns are accepted within 14 days of receiving your order, provided the item is unused and returned with original packaging and intact seals.
Return Procedure
Please contact our customer service to initiate a return, providing your order number and item details.
You will receive all the necessary information to complete your free return.
Return Shipping Costs
You will not incur any shipping charges for returns.
We will arrange a courier pickup directly at your address to ensure speed and convenience.
No fees will be deducted from your refund.
Inspection & Approval
Once we receive your return, we will inspect the condition of the items.
If approved, we will proceed with either a refund or replacement.
Refund Policy
Refunds are issued using the original payment method.
Processing times may vary depending on when the return is received and your bank’s policies.
Non-Returnable Items
For hygiene and safety reasons, items such as underwear, swimwear, or personal care products cannot be returned.
Customer Support
If you have any questions or need assistance with your return, our team is here to support you.
